Privacy Policy

Who we are

Edison Association Management, LLC ("Edison," "we," "our") is a Florida-based HOA, condominium, and townhome management firm headquartered in Orlando. This privacy policy describes how we collect, use, and protect personal information through our website and management operations.

Information we collect

We collect information you provide directly, through contact forms, proposal requests, the resident portal, payment systems, and the Edison Education newsletter signup.

• Identity and contact details (name, role, email, phone, mailing address)
• Community details (association name, unit count, governing documents shared with us)
• Account and payment information (handled through CINC Systems and credit-card processors; we don't store full card numbers)
• Communications you send to us (email, phone, portal messages)
• Browser and device information through standard website analytics

How we use it

Personal information is used to deliver the management services we contract to provide and to operate the Edison website. We don't sell personal information.

• Responding to proposal requests and contact form submissions
• Managing your association, accounting, communication, compliance, vendor coordination
• Operating the resident portal and homeowner payment systems
• Sending Edison Education content if you've opted in
• Improving the website and our operational service through analytics

Who has access

Internally, Edison employees access personal information only when needed to perform their role. Externally, we share information with service providers (CINC Systems, payment processors, our independent CPA on audit work, the association's attorneys when escalation requires it). Service providers are contractually required to protect your information.

Cookies and analytics

The Edison website uses cookies for session management and standard analytics (Google Analytics or comparable). You can configure your browser to refuse cookies; some features of the resident portal may not function without them.

Florida resident rights

Florida residents have specific rights regarding their personal information under FL statute. You can request to know what information we hold, correct inaccuracies, and request deletion (subject to recordkeeping obligations under FL Ch. 720 / 718). Send requests to the contact details below.

Data retention

Association records are retained for the period required by FL statute (typically 7 years for financial records, longer for governing documents and major operational records). Marketing contact data is retained as long as you remain on the Edison Education list; we remove on request.

Changes to this policy

We update this policy as our practices change or as Florida law requires. The "Last updated" date at the top of the page reflects the most recent revision. Material changes are communicated to active clients through normal management channels.